Description: Brooklyn Hotel. Reconcile accounts. Balance the day’s accounts work. Verify and process room rates postings checking for accuracy. Roll Date and prepare for the next business day. Check in and out of hotel guests. Tender payment for rooms and services. Maintain highest standards of guest service and quality. Answer incoming front desk calls. Make walk in reservations for those guests who arrive without reservations based on availability. Assist guests with any questions or requests. Verify all paperwork on all third party reservations. Assure that guest requests are directed to the proper department. Check Identification for all guests checking in to the hotel. Make adjustments to guest folios as necessary or directed by management. Report to Assistant Front Office Managers. Administer a cash bank. Balance cash bank on a daily basis. Complete all paperwork related to cashier functions in accordance with accounting guidelines. Make a daily drop of received cash. Create an air of warmth and hospitality for hotel guests.
Requirements: Minimum of a High School Diploma, Candidate must have previous relevant experience. Excellent Communication skills, Bi-Lingual helpful, Positive demeanor, outgoing personality and able to work well under pressure. Customer Service and/or Hospitality experience. Willingness to work flexible schedules, holidays and weekends. Must have 2-3 years hotel experience. Must pass background check and drug test.
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